Frequently Asked Questions - FAQ

We are confident that there will be no customs fees. However we are not responsible for customs fees or import duties. If any such costs are required, it is the buyers responsibility to pay the balance. It is also worth mentioning that we never had a client so far who was asked to pay any customs.

Since we offer free shipping on all our products and in order to keep our prices affordable, we currently only offer 2 free shipping methods which are e-Packet shipping and standard post delivery. 

If you live in a country that supports e-Packet, then this will be the automatic shipping method. If not, then we will use the standard delivery service.

Both shipping methods are safe and effective.

In case you need an item urgently and would like a faster shipping method, please contact us with the item you wish to order and we will offer you other paid options with fast courrier (UPS, DHL etc...)