Frequently Asked Questions - FAQ

Frequently Asked Questions

General

What if I find a similar product on another site for cheaper?

Shipping Related

Do you ship worldwide?

Will my order be shipped in multiple parcels?

How long will my order take to arrive?

Will I have to pay any customs fees?

What are my delivery options?

Can I amend my order?

How can I track my order?

I live in the UAE - Do I need to know anything special?

Exchanges and Refunds

What if I receive a defective product?

Can I return or exchange an item?

Payment and Security

What are my payment options?

Is your site secure?

What is the currency which I will be paying with?

Comments and Suggestions

How do I leave a review of your product?

Can I make a suggestion regarding a product or service?

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